These Terms of Service (hereinafter referred to as “Terms”) apply to the relationship between Anywhere Fitness (hereinafter referred to as “the Company”) and the customers who use various services, including personal training, stretching, and body care (hereinafter referred to as “the Services”). These Terms govern the use of the Services.

Article 1 (Definitions)

The following terms in these Terms will have the following meanings:

“Services”
The Services include the following:

• Strength training and meal support
• Chiropractic and stretching
• Other services related to the above

“Facilities, etc.”
Refers to the training facilities (including equipment, tools, changing rooms, and other related facilities) used for the Services.

Article 2 (Definition of Customer)
To use the Services, the customer must agree to these Terms and submit an application, which is then approved by the Company. For customers under 18 years of age (e.g., high school students), parental consent is required.
The customer must not make false statements in the application information.
If there are any changes to the application information, the customer must promptly notify the Company and follow the necessary procedures.
The Company will not be held responsible for any damages caused by the customer’s failure to follow this procedure, even if communication from the Company does not reach the customer due to this issue.
The Company may refuse service to customers who fall under any of the following categories: (1) Those who have violated these Terms in the past and were refused service. (2) Those whose health could be worsened by receiving the Services. (3) Any other reasonable grounds for disrupting the order of the Services.

Article 3 (Service Fees, Other Charges, and Validity Period of Coupon Tickets, etc.)
The fees for each plan are based on the pricing system.
Once a service has been provided, regardless of the reason, the fee is non-refundable.
Fees for each plan must be paid using the methods specified by the Company.
Once paid, fees for each plan or the initial contract period will not be refunded, except in cases where training cannot be performed due to a doctor’s instruction, in which case a refund may be issued upon presentation of a doctor’s certificate.

Article 4 (Cancellation)
If the customer contacts the Company (in person, via Line@, or by phone) by the previous day (during business hours) and if there is availability for a rescheduled date, the appointment can be changed.
Same-day cancellations for coupon tickets and personal training are not allowed and will be treated as a completed session.
However, in cases of unavoidable circumstances (such as natural disasters), if the customer contacts the Company (via Line@ or phone), the situation will be considered.
If the customer does not show up without notifying the Company, the cancellation will be treated as a completed session.

Article 5 (Late Arrivals)
If the customer arrives late, only the remaining time for training will be provided.
Depending on the next customer’s appointment, training may not be available, and in that case, it will still be treated as a completed session.

Article 6 (Ownership of Rights)
All intellectual property rights, including copyright and related rights, pertaining to the Services belong to the Company or a third party who owns the copyrights.

Article 7 (Prohibited Actions in the Use of Facilities, etc.)
The Company prohibits the following actions in the use of the facilities:

• Using the services under the influence of alcohol
• Gambling, solicitation, sales, unauthorized survey participation, and any similar actions causing inconvenience to other members
• Defamation or slander of others or affiliated facilities
• Acts of violence or intimidation towards others
• Making violent or loud statements while using the facilities
• Illegal acts such as molestation, voyeurism, or indecent exposure
• Eating or smoking in unauthorized areas
• Bringing dangerous items or animals
• Graffiti or alteration of facilities
• Dropping equipment on the floor or making excessive noise or vibration
• Entering areas unrelated to the Services
• Disobeying instructions from trainers or Company staff
• Unauthorized changes to various facility settings (e.g., air conditioning, lighting, sound systems)
• Soliciting the resignation of staff or recruiting for other companies
• Any action deemed to interfere with business operations
• Any action that is inconsistent with the purpose of the Services

Article 8 (Prohibition of Entry and Expulsion)
The Company may refuse service or prohibit entry into the facilities if the customer falls under any of the following conditions:

• Engages in any of the actions listed in the previous article
• Has been advised by a doctor not to exercise (unless the Company makes an exception)
• Has health conditions that make exercise inadvisable
• Has injuries, skin conditions, or contagious diseases
• Is associated with organized crime groups or individuals related to such groups
• Appears to be involved in activities threatening social order or safety
• Engages in behaviors or speech deemed inappropriate by the Company
• Causes inconvenience to other users
• Violates these Terms or does not follow the Company’s instructions

Article 9 (Health Management)
The Company cannot assess the customer’s health or determine the scope and intensity of exercise.
The customer is responsible for their own health and exercise decisions.
If there is a concern about the spread of infectious diseases, the Company may take preventive measures such as temperature checks and hand sanitizing. The provision of services may be suspended or rescheduled in such cases.

Article 10 (Disclaimer and Liability for Damages)
The Company will not be liable for any damages that occur without its fault, and the customer will be responsible for resolving any issues at their own expense, ensuring no damage is caused to the Company.
Examples of damages the customer may be responsible for include:

• Health issues caused during the use of the services
• Injuries, muscle pain, illnesses, or other health-related issues
• Mental or physical fatigue resulting from legitimate guidance by trainers
• Theft or loss of belongings during service use
• Disputes between customers or with third parties

Article 11 (Termination of Agreement)
The Company may suspend or terminate the provision of services to a customer without notice if the customer fails to pay the required fees or violates these Terms.

Article 12 (Suspension and Termination of Service Provision)
If the customer engages in any of the prohibited actions listed in Articles 7 and 8, or if they are deemed likely to do so, the Company may suspend services without prior notice.
The Company may also terminate the services with prior notice.

Article 13 (Handling of Personal Information)
The Company complies with privacy laws and may collect and use personal information for various purposes, such as service promotions and statistical analysis.
Personal information will not be shared with third parties without the customer’s consent, except under legal circumstances.

Article 14 (Prohibition of Assignment of Rights and Obligations)
The customer may not transfer any rights or obligations related to this agreement to third parties.

Article 15 (Facility Use and Restrictions)
The Company may modify, suspend, or limit services and facilities due to unforeseen circumstances, changes in law, or other unavoidable reasons.

Article 16 (Lost Items)
The Company will keep lost items for a set period (one month) before disposal.

Article 17 (Changes to Terms and Fees)
The Company reserves the right to change the terms, including fees, and will notify customers in writing at least one month in advance.

Article 18 (Exclusion of Antisocial Forces)
The customer guarantees they have no connections with organized crime groups or other antisocial entities. The Company may terminate the contract without notice and claim damages if this guarantee is violated.

Article 19 (Governing Law)
Japanese law applies to the formation, validity, and interpretation of this contract.

Article 20 (Jurisdiction)
In the case of a dispute, the parties will first seek to resolve the matter amicably. If this is unsuccessful, the exclusive jurisdiction for resolving the dispute will be the Tokyo District Court or Tokyo Summary Court, depending on the amount in dispute.